Find out how AI-powered customer service can improve player engagement and retention

Join BMIT Technologies for an exclusive SBC Webinar where they will present Automated Customer Experience for Gaming…

Join BMIT Technologies for an exclusive SBC Webinar where they will present Automated Customer Experience for Gaming on Tuesday 13 October (2pm BST / 3pm CEST).

In the webinar, BMIT Technologies will detail how the use of AI can help operators to streamline their processes and deliver an improved experience for customers.

The company will demonstrate its AI-powered CX Virtual Agent, which can be used to handle common player requests without the need for a human agent to become involved.

Whether it is dealing with onboarding help requests, KYC queries, bonus-related enquiries or simple log-in issues, the CX Virtual Agent can deliver improved productivity and quicker responses, helping to reduce costs and customer churn.

Register for the free webinar to gain some invaluable insights into how AI-powered customer service can deliver improved player engagement and retention.

Steven Paton and John Deguara will present the webinar and answer audience questions about the benefits of using AI in customer service applications.

Steven Paton
Business Solutions Advisor
BMIT Technologies

John Deguara
Products Director
EBO

Steven Paton, Business Solutions Advisor at BMIT Technologies commented:

“Next-generation technology has the potential to allow online operators to deliver a world-class customer experience that will help to improve player retention, while also making customer service functions more efficient.

“The BMIT team has spent years working with online betting and gaming operators to understand their requirements, and our CX Virtual Agent is specifically designed to meet those needs.

“During the webinar, I will demonstrate how it can help operators to improve their customer support, especially around onboarding, compliance, responsible gambling, account interventions and other critical customer retention areas.”